Privacy Policy

Last updated: 15 March 2026

1. Introduction

Luxury Times B.V. (Chamber of Commerce: 85201790), located at Het Rietveld 55a, 7321 CT Apeldoorn, the Netherlands, is responsible for the processing of personal data as set out in this privacy policy. This policy applies to all personal data we collect through our website luxury-times.nl, by email, telephone, or through our forms.

We attach great importance to the protection of your privacy and handle your personal data with care. In this privacy policy, we explain what data we collect, why we do so, and how we protect your data.

2. What data we collect

We may collect and process the following personal data:

  • Contact details: name, email address, telephone number
  • Form data: information you provide through our contact form, sell form, or when requesting a price or quote
  • Watch information: brand, model, reference number, serial number, condition, and accompanying documentation of watches you wish to sell or about which you request information
  • Photographs: images of watches you upload through our sell form
  • Communication data: content of emails, messages, and telephone conversations
  • Technical data: IP address, browser type, operating system, and page visits (via cookies and analytics)

3. Purpose of data processing

We process your personal data for the following purposes:

  • Processing enquiries: handling your contact requests, sell requests, price enquiries, and quote requests
  • Communication: answering your questions by email or telephone and informing you about the progress of your enquiry
  • Quotes and transactions: issuing quotes for the purchase or sale of watches and processing transactions
  • Watch assessment: assessing the authenticity, condition, and value of offered watches, partly based on photographs you provide
  • Website analysis: analysing website usage to improve our services
  • Legal obligations: complying with legal obligations, such as fiscal retention requirements

4. Legal basis

We process your personal data based on the following legal grounds:

  • Consent: when you fill in a form or contact us, you give consent for the processing of the data you provide
  • Performance of a contract: when your data is necessary to execute a purchase or sale agreement, or to take measures at your request prior to concluding an agreement
  • Legitimate interest: for improving our services and securing our website
  • Legal obligation: when we are legally required to process or retain data

5. Retention period

We do not retain your personal data for longer than necessary for the purpose for which it was collected:

  • Contact requests and quotes: a maximum of 12 months after the last contact, unless an agreement results from it
  • Sell form and photographs: a maximum of 6 months after the request has been processed, unless a transaction takes place
  • Transaction data: 7 years, in accordance with the statutory fiscal retention obligation
  • Website analytics data: a maximum of 26 months

After the retention period has expired, your data will be deleted or anonymised.

6. Sharing with third parties

We do not sell your personal data to third parties. We may share your data with the following parties, solely insofar as necessary for the purposes described in this policy:

  • Email service provider: we use an external SMTP provider for sending emails resulting from form submissions
  • Hosting provider: our website is hosted on secured servers
  • Analytics service: for analysing website usage (see Cookies section)
  • Government authorities: if we are legally obliged to do so

We enter into a data processing agreement with parties that process your data on our behalf, to ensure an equivalent level of security and confidentiality of your data.

7. Cookies

Our website uses cookies. Cookies are small text files stored by your browser on your device. We use:

  • Functional cookies: necessary for the correct functioning of the website (for example, your language preference and favourites)
  • Analytical cookies: to gain insight into the use of our website and to improve it

You can block or delete cookies through your browser settings. This may affect the functionality of the website. More information about our use of cookies can be found in our cookie policy.

8. Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: you may request to see what personal data we process about you
  • Right to rectification: you may request the correction of inaccurate or incomplete data
  • Right to erasure: you may request the deletion of your personal data
  • Right to restriction: you may request the restriction of the processing of your data
  • Right to data portability: you may request to receive your data in a structured, commonly used, and machine-readable format
  • Right to object: you may object to the processing of your personal data

To exercise your rights, you can contact us at info@luxury-times.nl. We will respond to your request within 30 days.

If you have a complaint about the processing of your personal data, you may submit it to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). More information can be found at autoriteitpersoonsgegevens.nl.

9. Security

We take the protection of your data seriously and implement appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification. These measures include:

  • Our website uses an SSL certificate, so all data is transmitted in encrypted form
  • Personal data is stored on secured servers
  • Access to personal data is limited to authorised personnel

If you believe your data is not adequately secured or there are indications of misuse, please contact us at info@luxury-times.nl.

10. Changes

We reserve the right to modify this privacy policy. Changes will be published on this page. We recommend that you consult this privacy policy regularly so that you are aware of any changes.

11. Contact

For questions about this privacy policy or about the processing of your personal data, you can contact us:

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